To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, WE DO NOT TAKE RESPONSIBILITY FOR THE INCORRECT INFORMATION.
If the package is a RETURNED NON-DELIVERABLE we will issue a store credit for the net price of your item(s) minus the shipping charge.
If you REFUSE ANY SHIPMENTS from CornerGem, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your refund.
If your tracking information states that your package was delivered and you have not received it. You must ADDRESS THIS WITH YOUR LOCAL POST OFFICE. CornerGem does not hold responsibility for packages that state to be delivered.
We DO NOT ISSUE A REFUNDS for packages that state being delivered.
Due to high volume of demands, please allow 5 TO 25 BUSINESS DAYS for your order to arrive. In most cases, we will ship out your order within 3-5 business days, and email you a tracking number.
Majority of all orders arrive between 7 TO 28 BUSINESS DAYS, but in very RARE INSTANCES, please allow up to 28 DAYS.
After your payment is authorized and verified, it can still take ONE BUSINESS DAY to process your order.
Please allow up 3 to 5 Business days (with the exception of weekends and holidays) to PROCESS AND SHIP your order.